Integrations

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External Integrations

Configure integrations with CRM systems, calendar services, and other external tools.

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WhatsApp Integration

Configure your WhatsApp Business API integration to allow customers to interact with your AI support system via WhatsApp.

Webhook Configuration

Configure your Twilio WhatsApp messaging webhook to point to this URL:

undefinedapi/whatsapp-webhook

In your Twilio dashboard:

  1. Go to Programmable Messaging
  2. Set up a WhatsApp Sender
  3. Configure the webhook URL as shown above
  4. Set the HTTP method to POST

Twilio Configuration

This is the WhatsApp number customers will interact with. Include the country code.