Settings
Configure your AI customer support system's behavior, prompts, and guidelines.
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AI Model Configuration
Configure model parameters, response length, and escalation settings
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System Prompts
Edit system prompts and customize replaceable keywords
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Support Guidelines
Upload and manage customer support guidelines for the AI to follow
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Availability Settings
Set operating hours and availability for customer support
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API Settings
Configure API keys for GPT-4.1 and Gemini models